Most people use a safe and reliable vehicle to get around but it is no secret that it is a huge investment. It is the second most important investment after a home. The best way to extend the life of the vehicle is to keep up with preventive maintenance and timely repairs. Regular tune-ups and servicing can go a long way in protecting you and your vehicle from major accidents.
Almost every vehicle owner needs a reliable auto mechanic to get done with all the servicing but finding a reliable professional is a challenge. There are so many options out there that it is easy to get confused.
Moreover, most of us search for an auto mechanic when we are in a hurry. That narrows down the chances of hiring an adequately qualified professional for your vehicle. Experts recommend conducting thorough background research before entrusting any vehicle to an auto mechanic.
Here are the top 8 tips to find the best auto repair and service in your area.
1. Tap In Your Network For Suggestions
When you need services for your vehicle, it is normal to get tempted by the brand names well known in your area. But keep in mind that a locally owned business dedicated to providing the best customer services and quality repairs and auto servicing may be an equally great option.
Thus, it is highly recommended to tap into your network of friends, family members, and neighbors who have to hire auto repair services in the recent past. Asking around may not always get you to the best service provider but will help you avoid scammers.
2. Check The “Auto Experts” On Media
Local news and community discussions can be a great way to get in touch with a reliable auto mechanic. If there is an auto expert known in the local media contact them to get some suggestions.
In modern times the web directories play an important role in the search for businesses. Search the popular web directories such as Google My Business, Yelp, and City local Pro to find the most trusted professionals. Don’t forget to verify the legal compliance before considering any of them.
3. Consult Better Business Bureau
Although most of the auto repair shops provide quality services, every year some customers leave the shops less than happy. If you want to avoid such experiences, it is essential to read the comments and reviews left by the previous customers. If there are several complaints about an auto repair shop already on reliable websites like the Better Business Bureau, there is no point in testing them again.
4. Find An American Automobile Association Certified Shops
American Automobile Association or better known as AAA is a reliable accrediting body. It binds the auto service providers with strict regulations ensuring professional standards for customer service and staff qualification and facility appearance.
There are more than 7000 repair facilities across North America that are accredited as Approved Auto Repair (AAR) facility. Make sure to check these accreditations before entrusting your vehicle.
5. Look For ASE Certified Mechanic
Certifications are essential proofs of the professional competence of an auto repair and servicing professional. When you work with a certified auto mechanic you can enjoy peace of mind as you don’t have to worry about your safety.
Keep in mind that your choice of an auto mechanic is going to affect your safety on road. Don’t take any risks and look for ASE certified professionals. The independent nonprofit National Institute for Automotive Service Excellence (ASE) certifies automotive professionals after testing their expertise.
6. Prefer Experienced Companies
Although it is not impossible to get satisfactory services at a newly established auto repair facility, it is suggested to look for experienced companies. Working with an experienced company makes the background checks easier. You can look back into their track records, ask the previous customers, and verify their certifications.
7. Check The Shop By Hiring A Minor Service Before
This simple trick can save you from a lot of inconveniences. All you need to do is to check the shop by taking your vehicle into the facility for a minor service such as an oil change. Trying them out with a smaller job allows you to look closely into the work procedures and their customer’s services.
Take a walk around the repair facility to see what sort of works are being done there. Are the auto mechanic following the safety protocols? Are they fairly charging for their services? Ask about their options for payment, shop warranties, and senior discounts.
Secondly, if they suggest any additional services for your vehicle, tell them you need a second opinion. Check their reaction to this and it will be easy to judge if they are concerned about your vehicle or their profits.
8. Ensure The Mechanic Uses OEM Parts
Last but not least, make sure that the auto mechanic uses OEM auto parts. These are the official genuine parts made by your vehicle’s manufacturer. If the auto mechanic claims to use OEM products but hesitates to prove it, you may need to find some other auto repair facility.